Privacy Policy
Effective Date: December 23, 2024
Welcome to StudyOwl ("we," "our," or "us"). Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you use our website, services, and products (collectively, the "Services").
By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.
1. Information We Collect
We collect information to provide and improve our Services, ensure security, and comply with legal obligations. The types of information we collect include:
a. Personal Information
- Account Information: When you create an account, we collect your name, email address, username, and password.
- Payment Information: If you make purchases, we collect billing details, including your payment method. Payment processing is handled by third-party providers.
b. Non-Personal Information
- Device Information: We collect data about the devices you use to access our Services, such as IP address, browser type, operating system, and device identifiers.
- Usage Data: We collect data on how you interact with our Services, such as pages visited, features used, and time spent on the platform.
c. Information Provided by You
- Content: Any content you upload or share through our Services, such as study materials or messages.
- Feedback: Information you provide when contacting support or giving feedback.
d. Information from Third Parties
- Social Media Accounts: If you connect your account to a social media platform, we may collect information based on your settings on that platform.
- Service Providers: Information provided by payment processors or other service partners.
e. Affiliate Marketing Data
- Affiliate Information: For participants in our affiliate program, we collect additional information such as payment details, referral tracking data, and performance metrics.
- Tracking Data: We monitor and analyze affiliate activities to prevent fraud and ensure compliance with our program terms.
2. How We Use Your Information
- To provide, maintain, and improve our Services.
- To personalize your experience and suggest relevant content.
- To process transactions and send confirmations.
- To respond to your inquiries and provide support.
- To analyze usage trends and improve platform performance.
- To enforce our Terms and Conditions and comply with legal obligations.
- To send updates, promotions, and other communications (with your consent).
- To monitor and prevent fraudulent activities in our affiliate program, including analysis of referral patterns and user behavior.
3. How We Share Your Information
We do not sell your personal information. However, we may share your information in the following circumstances:
- With Service Providers: To help us operate and improve our Services, such as hosting, analytics, and payment processing.
- For Legal Reasons: To comply with applicable laws, regulations, or legal processes, or to protect against harm to our rights or safety.
- In Business Transactions: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred.
- With Your Consent: When you provide explicit consent to share your information.
4. Your Privacy Choices
You have control over your personal information. Your options include:
- Access and Update: You can access and update your account information through your profile settings.
- Delete Account: You can request the deletion of your account by contacting us at eshan_rat@outlook.com or ayush.yushey@gmail.com.
- Opt-Out: You can opt out of promotional emails by clicking "unsubscribe" in the email footer.
5. Data Security
We implement industry-standard measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security. Notify us immediately at eshan_rat@outlook.com or ayush.yushey@gmail.com if you suspect unauthorized access to your account.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once no longer needed, we securely delete or anonymize your data.
7. International Users
If you access our Services outside of Canada, your data may be transferred to and processed in Canada or other countries with differing privacy laws. By using our Services, you consent to such transfers.
8. Children's Privacy
Our Services are not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If we discover such information, we will delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting a notice on our website or sending you an email. Your continued use of our Services after such modifications constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: